- Student Engineering & Design Community

The Autodesk Assistance Program is designed to help you increase your knowledge and expand your skills, so we want to be sure you are not delayed with installation or activation questions.

Be sure to review our comprehensive Frequently Asked Questions document which addresses the most common questions about the Autodesk Assistance Program, including:

• Downloading Software: Where to download the software, and what to do if the installation doesn’t begin automatically
• Installing & Activating the Software: Where to get your serial number, and how to activate the software to receive the 13-month license
• Product Support: How to get help when the FAQ doesn’t answer your questions
• Training & Learning Resources: What resources are available to learn how to use the software
• Autodesk Certification: How to take advantage of the Autodesk Certification program

To view the whitepaper, and see answers to common questions about the program and the subjects above, click here.

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Submit a Technical Product Question

Complete this form and we will respond to your question if more information is needed to resolve the issue.

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Do you have questions about more than just installing or activating your product? Product support questions outside the scope of installation and activation can be answered through a number of self-service resources, including:

• Search the Knowledge Base support database for answers, hotfixes, product updates, tips, Vista support information, and service packs.

• Join our discussion groups for fast peer-to-peer support